Contact Us

Please use this form to contact the Association for any reason

Select the appropriate box below regarding the nature of your inquiry: *

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Thank you for your interest in The Downs of Hillcrest Homeowners Association. If you need additional information that wasn't available on our website, have questions about the homeowners association and area, or need to contact our property management company, please feel free to use the information provided below.

 

The Downs of Hillcrest HOA Board of Directors

    President Tom Schober 2024-2026
    Vice President Kent Hofmeister 2024-2026
    Vice President Charlie Miller 2024-2026
    Treasurer Larry James 2023-2025
    Secretary Melissa Mitchell 2023-2025


The Downs of Hillcrest HOA Commitees

We have a very active group of homeowners serving in a variety of capacities on several committees serving our community.

Click here to discover more about our Committees




New Vehicle / Toll Tag Form

The Downs of Hillcrest HOA - Toll Tag Access Registration Form

Toll Tag Access is an amenity for residents and household/close family members only. Access for your guests, friends, vendors etc. can be pre-approved by you through the Approved Access List (AAL) or temporarily by calling the gate. It is your responsibility to periodically update this list at the gatehouse. If you wish to be notified before access is granted, do not provide pre-approval. All persons not on your access list will not be allowed to enter without your being contacted and granting approval.

Click here to submit your form*

* Must be a registered homeowner of this website


Property Management:

SBB Management Company - Expert Property Management

SBB Management Company (SBB) was founded in 1974 and is one of the longest continually operating association management companies in the Dallas-Fort Worth Metroplex. SBB is committed to only managing community associations in the Metroplex area. We are exclusively dedicated to the community association industry and emphasize creating and maintaining partnerships with associations by providing personal service, attention to detail, and an enduring commitment to the community association industry.

SBB Management Company is an Accredited Association Management Company (AAMC). Our property manager is Rich Nelson, Senior Community Manager ARM®, AMS®, PCAM®. Rich's contact information is:

SBB Management Company

    12801 North Central Expressway, Suite #1401​
    Dallas, TX 75243
    Rich Nelson, Senior Community Manager ARM®, AMS®, PCAM®
    r.nelson@sbbmanagement.com
    972-960-2800, ext 3336
    Eusty Hermida, Community Manager
    e.hermida@sbbmanagement.com
    972-960-2800, ext 26571
    For assistance making Toll Tag work, or to register a new vehicle or Toll Tag contact amenities@sbbmanagement.com
    Link to Toll Tag form
    For assistance regarding your residence financial account: customerservice@sbbmanagement.com or sign in at https://owner@sbbmanagement.com
    To register guests at Gate Sentry: https://portal.gatesentry.com

Emergency Dispatch Service

If you see what appears to be an irrigation break with water flowing for hours, or some other type of HOA emergency, please be sure to call the HOA’s Emergency Dispatch Service, answered 24 hours a day/7 days a week.

That number is:
972-960-8500

Please be prepared to provide as much information as possible so that emergency crews can locate the problem quickly.

Webmaster

    What is a Webmaster?

    A Webmaster is the administrator of a website.

    Generally, a webmaster's responsibilities include:

    • Register and maintain the website's domain name and email addresses
    • Maintain uptime on the web, database, and SMTP farms
    • Design the website, or direct page designers and software developers
    • Monitor the size of the site to ensure allowed bandwidth and disk space is not exceeded
    • Plan future growth, requirements and limitations of the website

    The Webmaster cannot answer questions regarding your HOA dues, grant access to amenities, or provide any information about the inner-workings of the HOA, events, budget's, ACC approvals, etc.

    If you have a question for the association, please use the submission form found above on the Contact Us page.


Pay Your Dues Online

SBB Management - Pay Your Dues Online
Click here to pay your dues online.

* formerly Mutual of Omaha